Cerise+SPTF 2026 Global Meeting
This year’s theme "Finance to Empower & Protect" reflects the core of Cerise+SPTF’s new 10-year strategy, focused on building a financial sector that protects, empowers, and supports customers as they navigate evolving challenges.
Client Protection Implementation Series #8: Why Clients Insights Matter, and How to Use Them in Decision-Making
This webinar will explore why client insights are essential to effective client protection and how institutions can move beyond data collection to actively use insights in shaping products, services, and internal processes.
From Vulnerability to Voice
The report shares field-grounded evidence from Ratanakiri, Cambodia, on how borrowers experience debt stress, what helps them act more confidently, and where provider and regulatory systems still fail to convert customer effort into protection.
Exploring the Nature and Prevalence of Financial Abuse Among Microfinance Customers in Benin
Cerise+SPTF and Grameen Foundation collaborated on research to test a survey instrument designed to measure the nature and prevalence of financial abuse.
How Has the Reduction in International Aid Impacted Financial Service Providers?
This field investigation aims to assess the impact on the financial inclusion sector of reduced international aid, following the decrease in contributions from the United States and other countries to development programs worldwide.
Driving Global Change: Cerise + SPTF and MCPI Champion Responsible Finance at Annual Meeting in the Philippines
With 26 content sessions delivered over four days, this gathering addressed the crucial need to build responsible finance ecosystems, emphasizing the importance of social and environmental performance management.
Rethinking Responsible Equity Exits: A Call to Action for Impact Investors
This paper is a call to action for all impact investors to ensure their exits uphold the values they have championed throughout their investments. It provides a roadmap of recommendations to help investors stay cool in hot markets, know when to exit responsibly and secure their impact.
Cambodia: An Intensified Commitment to Client Protection
National Bank of Cambodia and the Cambodian Microfinance Association recently announced a joint initiative, Strengthening Safe Finance in Communities aimed at increasing financial literacy, consumer empowerment, and client protection.
SPTF and Cambodia Microfinance Association Sign Agreement to Strengthen Client Protection in Cambodia’s Financial Services
The partnership will help chart a roadmap for responsible growth, financial stability and customer protection in Cambodia's microfinance and broader financial sector.
Outcomes Management for Financial Service Providers: A Proposed Standard Framework Aligned With the Sustainable Development Goals
This report aims to contribute to building a framework of actionable indicators based on the SDG targets that can answer the need for a simple, credible methodology to monitor outcomes.